VMware Looking To Hire For Associate Ops Engineer Role- Apply Now
February 16, 2023
VMware Looking To Hire For Associate Details:
About Company:
VMware is the leader in cloud infrastructure, business mobility and virtualization software. A pioneer in the use of virtualization and policy-driven automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.
Job Profile: Associate IT DC Ops Engineer
Work Location: Bangalore / Panchshil
Experience Required: 1-4 Yrs
Degree Required: BE/BTech/MCA/ME/MTech
Role:
The Associate IT DC Ops Engineer works closely with IT DC Ops lead and team within APAC to understand and manage day to day activities of Data Center and LAB within VMWARE. In addition, this role proactively learns and understand Data Center and IT infrastructure technologies with VMware platform adoption and standardization. Driving relationships at every level with internal customers.
Work for the global leader in cloud infrastructure and virtualization solutions.
Responsibilities:
Competency in technical background about operating systems (Windows & Linux), Computer Networking knowledge (TCP/IP, UDP protocols, OSI layers)
Basic scripting and automation knowledge
Basic Computer hardware (RAMs, HDD/SSD, CPU) knowledge
Work with Sr. IT DC operations team members to understand day to day operation of Labs, and technical support
Work within IT LABS and Data Center for
Equipment installation, managing shipping and receiving
Installs/moves/add changes (IMACS), equipment removal
Asset management of the IT equipment within IT LAB/data centers
Familiar with Problem/incident management process
Manage Equipment rooms (IT LABS) and to control the access to the VMWARE DC/LAB
Schedule installations and work with various vendors for mission critical equipment
Installation, RMA and upgrades
Conduct regular pre-checks on all IT equipment within IT LAB/DCs
Break-fix for Network, Servers, Storage, networks
Liaise with Vendors for Installations, Upgrades of Storage, server, network equipment as per customer requirement
Regularly interact with internal customers to understand business requirement, handle escalations and seek feedback
Monitor Help Now queue for incident and problem
Requirements:
Engineer with 1-4 years of Datacenter hands-on plus remote support experience
Competency in technical background about data center infrastructure, Server hardware and architecture, operating systems, Desktop deployments, system administration and/or technical architecture.
Good written and verbal Communication Skills in English
Adaptable and progressive learner
Ability to work collaboratively in a team environment and as an individual
Accomplished communication and interpersonal skills including the ability to interact communicate
Bachelor’s degree as a minimum or demonstrated equivalent experience
Preferred:
Knowledge of VMWARE Technology and Products
Certification in Networking (CCNE) or VMware (VCP 5/ 6 certification)
Competencies:
Consistently take the appropriate actions to resolve problems and knowledge of Problem and Incident Management process.
Take ownership of all customer issues and be timely in follow-up on all details of any outstanding items
Express ideas and points of view in written documents in a clear, well-structured, and concise manner
High aptitude for learning, through various mediums and modes
Why Choose VMware
Make an impact on your career path; grow professionally and personally by accessing our in-house learning & development opportunities & education assistance program.
Voice your creative solutions to new and existing problems and watch them become initiatives.
Thrive in a unique work environment where the emphasis reflects our values of Execution, Passion, Integrity, Customers and Community.
Earn a competitive compensation package with performance based bonuses and increases, a generous benefits package that really takes care of your needs and unexpected perks that make working here FUN!
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